With the central importance of maintaining the Management Perspective in mind, let’s shift our attention to point “0” within the Helping Triangle. At this position,…
It is tempting to think we have to choose between the Management Perspective and the Leadership Perspective. An agency should have one or the other…
Traditionally, we understand management as a set of functions along the right side of the Helping Triangle. The agency Board functions as the bridge between…
How can we better understand Outcome Drift? On the surface, the Helping Triangle suggests a static model where the elements remain constant over time. Were…
In Iteration One, we saw human services agencies are the end product of a complex process, starting with the action of the First Mover who…
As an exercise, develop a brief sketch showing the key elements of the Helping Triangle you might use to create a human services agency. For…
As a project transforms from an ad hoc initiative by a concerned group of people to a mature human services agency, there are many points…
The Helping Triangle developed in this chapter is what Legerton and Castelloe 1999 call an organic model, “…one developed primarily through active participation in social…
Even though a group forms with the intention of providing supports and services for people experiencing a defined cluster of problems or issues, a human…
As we saw for human services themselves, there is not unanimity about exactly what a human services agency is. There is consensus about the basics…