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(C) Fiscal Services Function

Shown here is a sample of Fiscal Services and associated
sub-functions. Typically, human services agencies have fairly complex fiscal
systems. This particularly relates to revenues that often come from multiple
government and private funders and through numerous insurance and other payers
reimbursing services related costs. Additionally, these multiple funding
sources frequently require separate reporting processes and audit procedures.

budgeting and fiscal planning, including developing and monitoring SSI’s
budget, planning for future agency requirements, and projecting future
resources and expenses. Additionally, separate funders normally require budgets
and financial projections related to their particular funds or grants. Beyond
these needs, budgeting and fiscal planning activities are reflected in annual
reports, promotional materials, development materials, and numerous other SSI
documents and processes.

and manage receivable and payable activities, including accessing and tracking
grant and other external funding streams, billing appropriate payers for agency
services, paying agency expenses, managing payroll and taxes, tracking use of
credit cards and other staff generated expenses, and managing audits and
required documentation and reporting for all fiscal activities.

processes for and manage cost accounting including development and management
of strategies and processes to track and measure the cost of providing
services. SSI tracks and accounts for all of its resources on a complete,
detailed, and continuous basis, including knowing the cost of each aspect of
its operation.

As is the case with Administrative Services, Fiscal Services are
transparent to SSI clients and visitors, and generally transparent to SSI
staff. Like any other well-managed secondary function, Fiscal Services support
and sustain the primary Service Function without interference or calling
attention to itself. The internal SSI eco system functions smoothly and
quietly. Anything less than efficient, effective Fiscal Services represents
noise or static disrupting the quiet functioning of the SSI eco system. It
would be but another example of the negative energy discussed in Chapter Four.
As noted there, the agency eco system is relatively fragile and its tolerance
for static and negative energy is quite low.

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