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(A) ENSURE THAT CHILDREN ARE SAFE:



Children
will live in stable homes where LCCS services will help to safeguard them from
abuse or neglect.


1.
  Abuse and neglect incidents rated as
emergencies will result in a face-to-face contact with the child within one
hour of receipt of referral…


SYSTEM FOR ANALYSIS:


·      
Variable: Timeliness of face-to-face
contacts with children (Ideal direction = increase timeliness)


·      
Operational definition: Initiation of
face-to-face contacts with children in incidents involving abuse and neglect
allegations will occur in a timely fashion (Defined as one hour in
emergencies.)


·      
Measures: Face-to-face contacts with
children within one hour in abuse and neglect emergencies….


·      
Baseline: Face-to face contacts with
children within the designated timelines as a proportion of total cases of each
type for the year 2000


·      
Charting period: Monthly with month and
cumulative percentages for baseline year and current year


·      
Data source: Develop a tracking system
using data found on “Investigations and Assessments” form;
“Intake Routing Slip.”


·      
Status: Item 1. is currently tracked
monthly. The Direct Service Manager to communicate time expectations and data
collection requirements to Intake and Protective Service staff.


(5)  Dispositions of intake cases will be completed
within thirty days of receipt of referral.


SYSTEM FOR ANALYSIS:


·      
Variable: Length of time to complete
dispositions (Ideal direction = decrease)


·      
Operational definition: Completing an
intake investigation of alleged abuse or neglect and assigning the appropriate
finding(s)


·      
Measures: The number of dispositions completed
in thirty days or less


·      
Baseline: Of the total number of
dispositions completed, the number and percentage that were completed in less
than thirty-one days during 2000


·      
Charting period: Monthly with month and
cumulative percentage for baseline year and current year


·      
Data source: Central Registry
form–parts A and B; Investigation and Assessments Form


·      
Status: A data collection system and a
computer-generated report will be developed


6.   Recidivism (defined as cases with new/repeat
reports of abuse/neglect) will be reduced.


7.   An investigation, including face-to-face
contact with children, will be made in all instances where an additional
complaint is received about a family.


SYSTEM
FOR ANALYSIS: (6-7)


·      
Variable: Recidivism (Ideal direction =
decrease)


·      
Operational definition: Receiving a
repeat complaint of abuse/neglect about cases known to the agency within the
last two years


·      
Measures: Recidivation of:


·      
Number of cases of abuse


·      
Number of cases of neglect


·      
Number of initial face-to-face contacts
with children when additional complaints are received on a family


·      
Baseline: Additional complaints of
abuse/neglect received and intake investigations completed as a proportion of
all cases served and closed in the previous two-year period


·      
Charting period: Quarterly with quarter
and cumulative percentages for the baseline year and current year


·      
Data source: Develop a tracking system
to identify cases already known to the agency


·      
Status: A data collection system and
computer-generated report will be developed….


10.  Caseworkers will have the training and
screening tools necessary to provide an appropriate referral to LCCS Alcohol
and Drug program or Behavioral Health Services within the first two weeks a
case is open.


SYSTEM
FOR ANALYSIS: (10)


·      
Variable: Referral within two weeks of
case opening:


·      
Operational definition: Through use of
screening tools, staff will recognize the need for early intervention in drug
and alcohol and mental health problems and make appropriate referrals.


·      
Measures:


·      
Number of staff trained


·      
Referrals made for these services by
staff trained in use of tools


·      
Elapsed time between case opening and
referral to program


·      
Appropriateness of referral


·      
Baseline: The number of referrals made
to each program within the first two weeks of opening a case as a proportion of
all referrals made to each program


·      
Charting period: Quarterly with quarter
and cumulative percentages for baseline year and current year


·      
Data source: Tracking system to be
developed


·      
Status: Specific training in Alcohol,
Drug, and Behavioral Health Services will be developed and delivered to
existing and subsequently hired staff. A data collection system and
computer-generated report will be developed….





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