Simon says, “Be clear with people about what you expect.”
This starts with being clear about whether you actually expect the job to be done. You may only expect the person to give it a try, work on it if there is time, or to do as much as interest and resources allow. Alternatively, you may expect the job to be done and done on time.
• Do you expect the person to work alone or to get help?
• Do you expect perfection or will just getting it done suffice today?
Simon knows being clear about expectations is a touchstone of great leadership. If you are on his winning team, you will always be clear about what he expects. You will never have to wonder or have doubts about that.