Menu Close

Dropbox Disappoints

It’s always annoying to be disappointed but when Dropbox disappoints, my annoyance is elevated to total frustration. I have used Dropbox for several years with zero annoyance, disappointment, or frustration. It just worked… but no more.

Sure, Dropbox still works as usual on my Windows 7 laptop. The total frustration comes complements of Windows 10. It is a totally terrific operating system but the Dropbox engineers seem to have given it a pass. That is particularly true after the latest spring update. Dropbox just doesn’t work on my Windows 10 computer.

To add insult to injury, I tried to contact Dropbox support and was summarily ignored. Yes, I politely used their web form to let them know that Dropbox was not working on my Windows 10 computer and nicely ask for help. I got no reply, no help.

I have switched my cloud backup option to OneDrive. I am hoping that Microsoft can make a backup option that works on any Windows computer. So Far, so good. I will keep Dropbox on my Windows 7 computer, at least until I manage to retrieve my files from their black box in the cloud. I think I would have been somewhat OK had they told me that they were working on the problem and would keep me posted on their progress; but not a word from Dropbox. As best I can tell from Google, I am not alone. It seems that other Dropbox customers are similarly disappointed. Oh well, it’s their company and my problem is mine. It’s obviously not something that concerns them.